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      Crystal- Nightgown - Kins & Kay
      Crystal- Nightgown - Kins & Kay
      Details

      Xxl/1x. Nightgown add on. 

      Shipping Policy

      We ship from Tucson, AZ. Mon-Fri. Excluding weekends and Holidays.

       

      Processing Times

      The time we need to prepare an order for shipping varies. Most items are made to order and our standard shipping time of 1-2 weeks applies.Processing time does not include transit time.

      If you need your order sooner please contact us! We occasionally have rush order spots available or you can browse our Ready to Ship products for a quicker turn-around time!

      Ready to Ship (RTS)

      Ready to ship products will be specified as such in the individual listing. Standard USPS shipping times range between 3-5 business days.

      Transit Times

      Priority Mail: Packages greater than 1 lb. - 2-3 business days

      First Class: Packages less than 1 lb. - 3-5 business days

      We cannot guarantee transit speed.

      Lost or Stolen Packages

      We are NOT responsible for any lost or stolen packages. If you are having problems tracking your package with the supplied tracking information, please contact the last known courier for information.

      Undeliverable Packages

      In the case of a returned package due to insufficient address, the buyer is responsible for the extra shipping charge incurred. Extra shipping charge must be paid before the item is resent. Failure to pay extra shipping charge will result in forfeit of funds. Refused packages, without prior authorization, will be considered a forced return and customer will forfeit funds and order.

       

      Refund Policy
      Refunds are only permitted in certain instances where we have failed to deliver the product desired from the buyer. If your product meets this criteria, please contact us immediately so we may try to resolve the issue. If a refund is warranted, the buyer must return the product in the same condition as it was received. Until we have received the item in question and verified the flaws, the buyer shall assume the responsibility of any shipping costs to return the item. If after inspection determines the item is indeed flawed, then and only then will a refund be granted including shipping costs incurred by the buyer.
      In any other instance where a refund in granted, besides a defect, customer will receive a refund minus shipping charge and 20% restocking fee.
      If you need further assistance please email us at kinsandkay@gmail.com. Emails will be responded to within 24 hours.
      Return Policy

      Our products are hand made to order. We cannot accept returns for made to order products.

      Please reference our sizing chart to ensure proper fit prior to placing your order.

      For Delivery Robe  sizing, our sizing chart is intended for fitting after the birth of your child. in a lot of cases our robes will fit comfortably with a pregnant belly, but we cannot guarantee that it will and is not a valid reason for return.

      If your order requires any deviation from the sizing chart, please make us aware of the necessary change upon ordering. 

      If you have any problems with your order, please contact us immediately at KinsandKay@gmail.com.

      Exchanges:

      Exchanges are accepted with prior approval. If you'd like to exchange an item please contact us within 3 days of delivery. The item(s) must be returned within 7 days. Buyers are responsible for return shipping costs as well as shipping of the new item. If the item is not returned in its original condition, the buyer is responsible for any loss in value.